At Amantya Care, we strive to provide you with the best possible shopping experience, including reliable and timely delivery of your skincare products. This Shipping and Delivery Policy outlines our processes, shipping options, estimated delivery times, and other important information regarding your order.

1. Order Processing

• Processing Time: Orders are typically processed within 1-2 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day.
• Order Confirmation: Once your order is processed, you will receive an order confirmation email with your order details, including an estimated delivery date.

2. Shipping Options

We offer the following shipping options to meet your needs:

• Standard Shipping: Our standard shipping option delivers your order within 5-7 business days from the date of dispatch, depending on your location.
• Express Shipping: For faster delivery, we offer express shipping, which typically delivers your order within 2-3 business days from the date of dispatch.
• Free Shipping: We offer free standard shipping on orders above Rs. 1000 . This promotion applies automatically at checkout.

3. Shipping Charges

• Shipping charges are calculated based on the shipping method selected, the destination of your order, and the total weight of the items in your cart.
• Shipping charges will be displayed at checkout before you complete your purchase.

4. Delivery Times

• Estimated Delivery Time: The estimated delivery time depends on your chosen shipping method and your location. Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions, shipping carrier delays, or holidays.
• Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

5. Delivery Locations

• Domestic Shipping: We currently ship to all locations within India. Please note that delivery to remote areas may take longer.
• International Shipping: At this time, we do not offer international shipping. We are working on expanding our delivery services to include international destinations in the future.

6. Undeliverable Packages

• Incorrect Address: Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If an order is returned to us due to an incorrect address, we will contact you to arrange a re-shipment at your expense.
• Failed Delivery Attempts: If the carrier is unable to deliver your package after multiple attempts, the package may be returned to us. In such cases, we will contact you to arrange re-shipment or a refund, minus the shipping costs.

7. Damaged or Missing Items

• Damaged Items: If your order arrives damaged, please contact us within 48 hours of receiving the package. We may request photos of the damaged items and packaging to assist with our investigation and provide a replacement or refund.
• Missing Items: If any items are missing from your order, please contact us immediately. We will investigate the issue and arrange for the missing items to be shipped to you or offer a refund.

8. Contact Us

If you have any questions or concerns regarding our Shipping and Delivery Policy, please feel free to contact us:

• Phone: 8527124368
• Email: amantyacare@gmail.com

We are here to help and ensure that your shopping experience with Amantya Care is smooth and satisfactory.